A few days ago Samsung decided to stop the distribution and sales of the new Galaxy Note 7 due to problems with its battery that make it explode. Today we have known the last case, which has attracted enormous attention because in addition to the smartphone being destroyed, caused $ 1.380 worth of personal injury to its owner and a hotel room.
Luckily it seems that Samsung has the situation under control and it is that a few minutes ago it has sent to all the media, an official statement in which confirms that as of September 19, the device replacement process will begin.
Users who have reserved the device will have to wait a little longer and it is that for now Samsung does not put a date on the delivery of the terminals, with the battery problem completely solved.
? New statement on GALAXY NOTE 7?
We started the substitutions in Spain from 19/09/2016.
+ info https://t.co/yN7XHApo8C- Samsung Spain (@SamsungEspana) September 7, 2016
Anyone who has purchased a Galaxy Note 7 could go to the point of sale where they purchased the device to process the replacement. If you did it through the official Samsung store, you just have to call 900 100 807 or by email to the address support.note@samsung.com.
At the moment Samsung seems to be beginning to see the light at the end of the tunnel and users who already have a Galaxy Note 7 in their possession already know how to change their device to avoid problems. Users who have reserved it will have to wait a bit, but surely in the coming days the South Korean company will give an official date for the re-release of its new flagship in the market.
Do you think Samsung is acting in the right way in the case of the Galaxy Note 7?.