In recent years there have been many mobile devices that have reached the market, some with more success than others, in most cases the devices have not suffered any major problem. However, on some occasions, as with the Note 7, the device suffers more problems than normal and the manufacturer is the one who has to take care. Samsung proved its mettle recalling the device from the market to prevent any consumer from being affected by the problems of the Note 7, a serious problem. Apple a few weeks ago opened a free battery replacement program for all those devices that were turned off when they reached 30%. However, other manufacturers seem to not give much importance to the problems that users may suffer with their devices, as is the case with LG with the G4 and V10 models.
Any device is susceptible to operating problems, whether they originated in the production line, due to the failure of a component of the same or due to the operating system. The last big problem that affected a large number of users and to which the Korean company did not offer any solution has to do with the LG G4 and V10 models, some models that suffered from constant reboots, restarts that prevented the use of the terminal under normal conditions.
Despite acknowledging that the problem had its origin in the manufacture of these devices, the solder of some components was degrading rapidly producing an infinite loop of reboots In both models, the technical service did not replace the affected devices at any time and when they proceeded to do so, the new terminal eventually suffered the same problem again. In addition, even though it is a manufacturing problem recognized by the company itself, the technical service did not want to take charge of the out-of-warranty devices.
The lack of solutions has forced a large number of users to take LG to court, where users demand that they take charge not only of replacing all the terminals of the users who have joined in this lawsuit, but also request compensation for damages that could have caused all the problems suffered by these terminals, problems that the company itself recognized at the time. LG has all the points to lose this judgment. At least this will help you learn and the next time your terminals have a similar problem, you will surely replace them with new ones.