In just a week since its launch in the market, some of the new models of the South Korean firm Samsung the Galaxy S9 and Galaxy S9 + would be suffering significant problems in the touch panel of the screen. Several user complaints are coming to the network and this is not good.
The company itself has an official forum in which these bugs are being reported and in Reddit we also find several threads in which they talk about some parts of the screen not responding when the user presses above.
There are several videos, including some GIFs already created by those affected, in which the fault is shown directly. In This Video you can see a panel failure, such as a totally dead zone that does not respond to touch. There is no data on the number of users that may be affected by the problem and therefore we cannot say that it is a massive problem, but It is important that those who have a similar problem contact the official technical service since the brand has already recognized the problem and they say they are investigating the possible causes:
At Samsung, customer satisfaction is critical to our business and our goal is to provide the best possible experience. We are studying a limited number of reports of Galaxy S9 / S9 + touchscreen response issues. We are working with affected customers and investigating
Some users say this is fixed with a reboot in Android Police and others say that they have not managed to solve the problem, so we are facing a problem to be defined and especially if it affects many devices or only a small part. We will soon receive one of these Samsung Galaxy S9 for a complete review so we will carry out all the necessary tests to see if it has this failure or not.