The arrival on the market, a few years ago, of the wireless headphones, was received very well by users. A new era of comfort and sound, without having to deal with annoying cables. But these devices are not without incidents. In this article we are going to see how you can solve problems with wireless headphones. At least, the most common ones.
The main complaints from users about this type of headphones are related to the connection failures, which is usually done via Bluetooth. This is something that we are going to analyze below, classifying these problems into three categories: connection, sound and battery.
Connection errors
Indeed, the errors with which wireless headphones most commonly give us headaches have to do with the connections. These are the most frequent situations and how we can solve them:
Pairing with the device
To listen to audio or music through wireless headphones, it is essential to establish a link with the source device, which can be a mobile phone, a tablet, etc. What we know as match.
Normally, this pairing is achieved very easily. You just have to activate pairing mode on headphones and then go to the device in question to activate bluetooth, locate the headphones in the list and click on them.
Easy, but What to do if pairing fails? Sometimes it is just a matter of trying a second time, having first recharged the battery, or ruling out that we already have another device with the same name on the list (it is rare, but it can happen). The most difficult case to solve is when the headphones we want to pair are not compatible with our device.
Offline Pairing
Another of the most irritating problems with wireless headphones is when we manage to pair them and, however, the connection between both devices is not established.
If we have already ruled out causes such as forgetting to activate Bluetooth or similar, it is possible that the error is due to The headphones are out of range. Generally, These devices operate within a radius of about 10 meters from the source device. If we are outside that radius, there will be no connection, even if there is pairing.
Continuous disconnections
Even more annoying is when we have Headphones correctly paired and connected, but dropouts and disconnections continually occur.
These failures occur for several reasons: because we are Out of range (what was discussed in the previous section), or because there is a major physical obstacle, such as a thick wall, between the mobile phone and the headphones. It can also happen if we are in an area of electronic interference. This can be caused by a WiFi router or even a microwave running.
It should also be noted that, when the battery is low, headphones can neglect some functions such as connectivity.
Sound problems
Beyond connection problems with wireless headphones, we often encounter other types of problems that concern sound. Luckily, for almost all of them there is a solution:
Poor audio quality
On some occasions we find that the sound is very weak, or even distorted, which prevents us from listening to our favorite podcast well or enjoying the music we want. The reasons for this malfunction are diverse, but they can be solved easily.
If the problem is due to battery is low, just recharge it and try again. Another good method to correct audio errors is to disconnect the headphones, wait a few minutes and reestablish the connection with our smartphone. This is the equivalent of the classic “power off and on” trick that we have all used at some point to correct malfunctions on a PC.
Only one of the headphones works
Most of the time this happens, it is because the battery is running out. Then, to save resources, the headphones start to work "at half throttle" automatically, stopping using one of the earphones.
However, other times this failure can occur due to a configuration error which can be easily corrected from the settings menu or by pairing again. In the worst case, a headset may stop working because has received a blow, has been wet or for any other reason which will force us to go to technical service.
Battery failures
Finally, we must mention the problems related to the battery of wireless headphones. A problem that does not exist in traditional wired headphones, which do not incorporate any type of battery. These are the most frequent incidents:
The battery does not charge
Ruling out the possibility that we are not using a defective plug To charge the wireless headphones in their box, you must consider that the charger has suffered some type of damage (has been dropped, has been wet with some liquid, etc.). If so, we will have no choice but to go to technical service.
Battery drains too fast
Finally, we will mention the case in which the battery charges normally, but discharges excessively quickly. An unmistakable sign that something is not working as it should. Before taking any action, it is necessary make sure what the real autonomy of the battery is. In the best-known models of the most popular brands this is usually about 12 hours.
From there, it must be taken into account that The battery capacity will deteriorate over time. It is a normal process that we cannot do anything about. But if the headphones are relatively new (for example, if we bought them a year ago) and they discharge drastically after just a few hours of using them, it may be an internal failure. Then you would have to ask the manufacturer to replace the battery or, failing that, new headphones.