"Nceda ushiye umyalezo wakho emva kwethoni" Yayiyenye yamabinzana aviwa kakhulu ngabo bashiya imiyalezo kwibhokisi yeposi. Oku kwenzeka xa wawufowuna kwiminyaka engama-30 eyadlulayo ngeefowuni zasekhaya, kodwa awufumananga mpendulo kumthetheleli wakho, evula umatshini wokuphendula.
Ekuqaleni, umatshini wokuphendula wawungumanduleli weenkonzo ze-voicemail, ezithathwa njengenye yezona zinto zisetyenziswa kakhulu kwi-XNUMXth century. Ukusetyenziswa kweli qonga kwasetyenziswa kakhulu phakathi kwabasebenzisi befowuni yasekhaya kunye neselfowuni.
Nanamhlanje, iinkampani ezincinci nezinkulu kwihlabathi jikelele zibhenela kwimowudi yemeyile yelizwi, ukunxibelelana ngokukhululekileyo nabathengi babo. Umyalezo welizwi usebenza ngokufanayo nomatshini wokuphendula.
Nangona kunjalo, ngelixa uphendula imiyalezo yomatshini igcinwa kwaye ifikelelwe ekuhlaleni, imiyalezo yevoicemail igcinwa kwindawo ekude kwaye ungayivula naphi na apho ufuna khona.
Ngokufika kweefowuni eziphathwayo, imiyalezo ebhaliweyo yafumana ukuthandwa kwi-voicemail. Ngapha koko, i-voicemail iye yavela kwiinguqulelo esinokuzibona kwimiyalezo yeLizwi likaGoogle. Le miyalezo iyahambelana nesizukulwana sangoku se-Intanethi.
Kodwa ukuqonda ngcono ubunyani bangoku bemeyile yelizwi, makhe sifunde kancinci malunga nemvelaphi yesi sixhobo esasetyenziselwa ukuthumela imiyalezo kaxakeka kunye nokugcina amawaka ezigidi zabantu benxibelelana kwihlabathi liphela.
Ngubani owasungula ivoicemail?
Inkqubo yevoicemail yadalwa ngoo-1970 nguGordon Matthews (owabizwa ngokuba ngu voicemail bawo), usomashishini kunye nomqambi owaseka iVoice Mail Express (VMX), ngoko ke ngumenzi wehlabathi wokuqala weenkqubo zevoicemail.
UMatthews wenza isicelo sakhe sokuqala selungelo elilodwa lomenzi wechiza ngo-1979 kwaye wathengisa inkqubo yakhe yokuqala ye-VMX yevoicemail kwi-3M kunyaka olandelayo. Le nkqubo ivumele abantu ukuba bashiye umyalezo ngaphandle kokukhala kwefowuni.
Iibhokisi zeposi zokuqala zazinkulu njengeefriji. Kwakungowe-1992, ukuba ezi zixhobo zancitshiswa kubukhulu beekhabhinethi zokufayilisha. Ewe, oomatshini bokuphendula babekho ngaphambi kwenkqubo yevoicemail yeVMX, masibuye umva kancinci.
Ngowe-1898, uValdemar Poulsen wenza isixhobo esibizwa ngokuba yitelegraphphone, esasinomatshini wokurekhoda. Ubuchwephesha bokurekhoda bobuchwephesha bokuqanjwa kukaPoulsen ingakhokelela kuphuhliso lomatshini wokuphendula.
Ngowe-1935, umqambi waseSwitzerland uWilly Müller wenza umatshini wokuphendula wokuqala. Le mveliso ineengxaki zokuphatheka ngenxa yobude bayo bemitha enye kunye nesakhiwo esintsonkothileyo. Kwiminyaka kamva, imodeli yomatshini wokuphendula eyaphuhliswa nguMüller yafumana utshintsho oluninzi.
Kwi-1949, uJoseph Zimmerman noGeorge W. Danner baqulunqa uNobhala we-Electronic, umatshini wokuqala wokuphendula ophumeleleyo kwezorhwebo. Omnye umatshini wokuphendula owaziwayo yi-Phonetel's Ansafone, eyilwe yiJapan Kazuo Hashimoto., yakhululwa kwimarike yaseMelika ngowe-1960.
Ngeminyaka yoo-XNUMX, oomatshini bokuphendula babebancinci kwaye befikeleleka ngakumbi kusetyenziso lwasekhaya, ngoko bakhawuleza bafumana ukuthandwa kumakhaya aseMelika.
Iinkqubo ezisanda kuveliswa zemeyile yelizwi bezixabisa kakhulu kuye nabani na ngaphandle kweenkampani ezinkulu ukuba azithenge. Ekuqaleni kweminyaka yee-1980, iiyure ezingamashumi amabini zokugcina ixabiso le-$ 180.000, kodwa eli nani lehla laya kutsho kwii-$13.000 1992 ngowe-XNUMX.
Ingaba ngokwenene i-voicemail yathandwa nini?
Iisistim zevoyisimeyili ziguqule ibala loshicilelo lwedijithali. Yayisisixhobo esinika umgangatho wesandi esikhulu kunye neempawu ezingaphezulu kunoomatshini bokuphendula abadala. Noko ke, ixabiso lawo eliphezulu lalithetha ukuba bambalwa ababenokuzithenga.
Emva koko kwafika amakhadi e-electronic processing voice, aqala ukuphuhliswa ngo-1982 ngumenzi weteknoloji i-Dialogic Corporation.
La makhadi matsha avumele abadwelisi benkqubo ukuba bafakele iinkqubo zevoyisimeyili kwiikhompyuter zedesktop. Obu buchwepheshe buye benza iisistim zemeyile yelizwi zabiza kakhulu, zitshayela icandelo lonxibelelwano ngexesha elifutshane.
Ngaphandle kweenkampani ezinkulu, I-voice mail yayisele iqala ukusetyenziswa kumashishini amancinci nasemakhaya. Yayiyinkqubo yokurekhoda ekulula ukuyisebenzisa, ekhuselekileyo kunye nemisebenzi emininzi enika uncedo olukhulu kubafowuni.
I-Voicemail itshintshe ngokupheleleyo koomatshini bokuphendula besintu ekupheleni kweminyaka yoo-1990 kwaye yaba yinkqubo entsha yokuphendula yedijithali yenkulungwane yama-XNUMX.
Kodwa kuthekani ngenkqubo yevoicemail namhlanje, nto leyo ethetha ukuba bambalwa abantu abayisebenzisayo namhlanje? Izizathu zokuba oku kwenzeke kungenxa yobukho beendlela ezintsha zokuthumela imiyalezo.
Kutheni abantu besebenzisa i-voicemail encinci?
Yinyani: Ukusetyenziswa kwevoyisimeyili kuyehla. Inyaniso yokuba esi sixhobo singasebenzi, ukuba izithethe zenkcubeko ziye zavela kwaye ubugcisa obutsha bufaneleka ngakumbi ukwenza lo msebenzi, zizinto ezibangela le meko.
Imeyile yelizwi yindlela yolwazi engasebenzi kakuhle kunombhalo. Ifuna ingqalelo yakho epheleleyo, kwaye ukumamela umntu ekhubeka kwivoicemail kuthatha ixesha elide kunokufunda isicatshulwa esifanayo.
Kwaye kukuba ngokwayo iposi yelizwi yayisisixhobo esingathandekiyo, kodwa wawungayazi. Ukuba ufumene i-voicemail kwiselula yakho, bekufuneka ufowunele inombolo yenkonzo kwaye ufake igama eliyimfihlo osoloko ulilibala. Kuba ubufumana ii-voicemails ezimane zisenzeka.
Kubani iSMS kunye ne-WhatsApp zezona ndlela zabo zonxibelelwano, ivoicemail yinkunkuma engeyomfuneko. Nangona kunjalo, ngaba ikamva lisicatshulwa nje? Akunjalo.
Umyalezo odibeneyo kunye nevoyisimeyili ebonakalayo
Xa sihlalutya indlela itekhnoloji eyitshintsha ngayo indlela esinxibelelana ngayo, siyaqonda kwangoko ukuba umyalezo awusiwo umyalezo. Kwaye kunjalo Umxholo womyalezo kunye nejelo elisetyenzisiweyo ukuwugqithisa ziya zihlukaniswa ngokwandayo.
Umyalezo welizwi obonakalayo kunye nomyalezo odibeneyo yimizekelo ecacileyo yoku. Umzekelo, ukuba urhuma kwiMicrosoft Exchange Unified Messaging, imiyalezo yelizwi iya kufika kwi-inbhoks yakho ngefomathi yeMP3 kwaye ikhutshelwe kwisicatshulwa.
Ukhetho lweMillennials lokunxibelelana ngokubhaliweyo lubeka izibophelelo kumntu othumela umyalezo welizwi kunye nomntu owufumanayo.
Ngamanye amaxesha kunokuba nzima ukuchwetheza umyalezo kunokurekhoda umyalezo welizwi. Ushicilelo oluzenzekelayo lwenza lula umthwalo kumaqela omabini.
Impembelelo yonxibelelwano nabasebenzisi iphindwe kabini
Abasebenzisi balindele ngakumbi ukuba iinkampani zinxibelelane nabo ngokwemiqathango yabo. Incoko eqala ngolwimi olunye inokutshintsha iye kwenye izihlandlo ezininzi ebomini bayo, nto leyo ebubungqina be-omnichannel.
Into ebonakala ngathi ukwehla kusetyenziso lwevoicemail ngokwenene lutshintsho kwindlela abathengi abajonga ngayo unxibelelwano. Oku kuhambelana nokukhethwa okukhulayo kokuzenzela inkonzo.
Imeyile yelizwi kumaziko enkonzo yabathengi okanye ukuba kunokwenzeka ukuba abathengi bacele ukufowunelwa ngexesha apho umsebenzi omncinci awukho nto ingaphaya kwee-trinkets ngokunxulumene noko kuzayo kwixesha elizayo.
Ukuzikhathalela kunye nee-AIs
Ukuba injongo ye-voicemail (kwaye ngaphambi koko, ii-pagers) yayikukunika inketho engahambelaniyo yonxibelelwano lomnxeba, ngoko ingena ngqo kwibali lokuzisebenzela.
Abantu abashiya ivoicemail kwishishini abafuni ukushiya ivoicemail. Bafuna kwenziwe into ngokukhawuleza. Ngoko ke, Ukufa kwe-voicemail ngokwenene kukuguquka kwe-voicemail ibe yinkonzo yokuzenzela.
Kwi-2017, i-Forrester Research ikhankanya ukuzenzela kunye neengxoxo ezizenzekelayo njengento ephambili kwimisebenzi yenkonzo yabathengi. Ngokomzekelo, ukwenza iibhanki nge-intanethi, kuye kwafundisa abantu ukuba banokuzinceda ngokukhawuleza, ngokuchanileyo nangendlela efanelekileyo.
Ke impendulo kwinto eza emva kwevoicemail ithi "AI kwiziko lomnxeba". Kanye njengokuba i-voicemail ezenzekelayo ithathe indawo yeepagers, iiarhente ezizenzekelayo ziya kuvumela abathengi ukuba benze izinto ezingaphaya kokuba iiarhente zabantu ziyafumaneka.
I-Voicemail ayifanga, yahlukile
I-Voicemail ayifanga. Kodwa ukuhla kwayo kukhomba utshintsho kwindlela abathengi abalindele ngayo ukusebenzisana nabanikezeli benkonzo. Lutshintsho oluqhutywa yinkqubela phambili yezobuchwepheshe ethe, nayo, ibe nefuthe kwinkcubeko yonxibelelwano.
Ke xa ufunda loo voicemail ifile, cinga ukuba kuthetha ukuthini oko kwiindlela ozisebenzisayo namhlanje ukunxibelelana nabahlobo kunye nosapho lwakho nangendlela ii-AI ziya kutshintsha ngayo amaziko eenkonzo zabathengi, kwixesha eliphakathi okanye elide.