Ngubani ongabizanga insizakalo yamakhasimende ukuxazulula umbuzo ofana nekhodi ye-PIN yekhadi? Noma okubi kakhulu, lapho ufona ucela i-PUK selokhu ufake i-PIN khodi ngokungalungile kuze kube kathathu. Ngokuqinisekile akuseniki lutho cishe mahhala ocingweni lweselula, futhi yilokho IVodafone ibeke nje isibonelo ngoba izokhokhisa ukuxazulula izehlakalo ngocingo, lapho lezi zehlakalo zingabangelwa isimo esingesihle senkonzo. Akuyona ihlaya, kuyiqiniso elingakubiza imali.
Asikasihloli okwamanje, futhi singacabanga ukuthi bazoxhumana nomsebenzisi ngaphambi kokwenza inkokhelo, kodwa kubonakala kumangaza kithi okungenani. Xhumana nanoma yini ngocingo lwenkonzo yamakhasimende kwaVodafone (123), ungasishiyela isipho se 2,50 ama-euro ku-invoyisi.
Okwezinsuku ezimbalwa sinezindaba ezivela ku- El País ukuthi omunye wabasebenza ngamandla emakethe kazwelonke uzokhokhisa ngalezi zinhlobo zezinkinga, kanye nokushintsha inombolo ye-akhawunti yasebhange, ukubheka unomphela, ukucela i-invoyisi noma nokushintsha ikheli lokukhokha. Konke lokhu kuzokubiza ama-euro angu-2,50 uma unquma ukukwenza ngocingo.
Kuyiqiniso ukuthi abaningi bethu basuka ekunamatheleni ocingweni isikhathi eside ukucela izinguquko ezilula ekumisweni, sikhetha ukuya kuwebhusayithi yenkampani yethu yokushintsha. Kepha ukukhokhisa ngalokhu kubonakala kucishe kimi kulezi zinsuku. Ngale ndlela, ngeke nje benze imali, kepha bazokwethusa ngqo abasebenzisi ekushayeleni inombolo ye-Customer Service, ngakho-ke bazodinga opharetha abambalwa, futhi bazokonga ngendlela ephindwe kabili.
Angazi ukuthi inani lizohambisana yini, kepha kunamacala amaningi okubizelwa i-SAC angenangqondo, futhi ngamafuphi ayabanzima. Bekulindelekile. Kepha, impela bazonikeza ezinye izinto zokuzilawula futhi mhlawumbe kuzosenza sishintshe imikhuba ethile.