Lawsuits are piling up on Apple. Being upfront about the slow performance of older iPhones when batteries are no longer performing at XNUMX percent hasn't sat well with consumers - and rightly so. Such has been the anger that Apple already accumulates almost a dozen complaints from various countries, being the French one of the hardest.
For all this, and to try that the image of the company does not continue to be harmed, has published a release on your website in which, above all, he apologizes for the misunderstanding. Hence, the company expresses what the role of the battery is in the whole set.
However, there can be little misunderstanding in the matter: Apple decides on its own - and without the permission of the user in question - that the performance of your terminal should go down because you have not changed the battery of your iPhone, it can be considered malpractice. Some indicate that we would play with the much vaunted "obsolescence program" again. Or put another way: do you want your iPhone to perform as before? Go through the box. And Apple's apology is based on the possible bad user experience that could result from not applying that low performance in the terminal.
To all this, the change of battery terminals from iPhone 6 onwards and that are out of warranty will cost $ 50 less (from $ 79 to $ 29). This measure It will take place around the world and will be valid throughout the year 2018. Of course, in the next few days Apple will publish more information about prices in other countries and how the replacement times of each model will be handled.
Likewise, Apple also says that during 2018 a new version of iOS will be launched which will give the user more information about the health of their battery and how it affects overall performance. Finally, Apple sentences the letter with the following paragraph:
At Apple, our customers' trust is everything to us. We will never stop working to earn it and keep it. We are able to do the work we love only because of your faith and support. And we will never forget or take it for granted.
Seriously Apple? With these unilateral decisions about the equipment of your beloved clients, Can you refer to the faith that they have in you and that they support you?