Perform portability from one phone company to another It is something that many users do from time to time, with the aim of accessing better offers that we currently have, either in terms of services or in relation to the invoice that we pay each month. It is not usually a very complicated process, but it is important to have several things clear so that everything ends in resounding failure.
For all this, today we are going to offer you in this article 5 tips for successful phone portability and without making mistakes, which should not be made when starting a process of this type. If you are thinking of changing your telephone company, pay close attention because what we are going to tell you today is of great interest to you if what you want is to make it drinkable without having problems or troubles that may end up costing you a few euros.
Check your company's offers
Before embarking on the adventure of changing company It is important that you review the offers that your current company may have in force. On many occasions, a large majority of users request portability without first checking what the company they are currently at offers them, and where they have better conditions available than those they currently have.
For this you can call the customer service department of each company and they inform you of what promotions or offers you may have available for you. You can also find out at one of the many stores that most operators tend to have scattered throughout each and every city.
It is also important that you always keep in mind that the price is something really important, but it is even more important to have a correct service that works without problems. Perhaps a company will offer you unlimited calls and a lot of gigabytes to navigate, for a scandal price, but it will be useless if the service is bad or if, for example, you do not have coverage in your area.
Do not get carried away by a price or a specific service, when it is not what you need or you will fall into the main error of the users; the compulsive decision made on the run without thinking.
Finally, keep in mind that before you leave your current company, it will call you with the portability process already started to make you a succulent offer. Do not worry that the process has begun, since as we will explain later, you are always in time to cancel a requested portability.
Take into account possible permanence commitments
Before launching to request a portability to another operator it is necessary, in all cases, that you check if you do not have any commitment to stay with your current company. Taking advantage of an offer, making a new registration or acquiring a mobile device by paying it in installments may be just some of the reasons why you can purchase a stay.
In the event that you decide to go to another company with a commitment in force, your current company will charge you for that commitment, which in some cases can be a really significant amount. If you decide to go to another telephone operator for a few euros difference, having to pay a permeance can quickly ruin all the savings you had planned.
It is also important that you know that in the event that you are paying for a smartphone or tablet in installments in your current company, this will not let you continue paying it in installments in the event that you want to carry out portability. If you leave the company on the next invoice you receive, you will see how the full amount of the terminal that you had to pay is charged. Sometimes they may even charge you some management fees associated with the cancellation of the installment payment of this terminal.
Keep a close eye on your portability deadlines
Not too long ago, the portability processes for a large number of days and from the beginning of the process of change to another company, it could even take a few weeks until we had the line available in the new company. Nowadays it only takes a few hours for us to have the operational line in the new company.
For all this it is very important to always closely monitor your portability deadlines. In most cases, after the new company requests the portability of a line from the old one, 48 hours have to pass for the process to be concluded, but in some cases it may be even less.
As users we must know that our new company will give us as a reference a day to change the line, which will be called the change window. That day will be when the line is activated in the new company. However, and unlike what many users believe, the ability to cancel a portability ends just the day before the exchange window at 14:00 p.m. in the case of mobile lines.
This is exactly the same for all companies, so if you have the exchange window monitored and controlled, you will know at all times what period you have to cancel your portability.
In the event that portability is carried out on a service package that includes, for example, the Internet and a landline phone, the information regarding the mobile line, but regarding the landline, everything changes a bit, becoming more complicated.
Review your offer thoroughly
When we are in a company for a long time we can say that we already have everything under control, we know what we pay month to month and why our company charges us one amount or another. The change to another operator means starting from scratch with a new offer that we must review thoroughly so that we do not find a surprise on the first invoice.
Needless to say it is important that our new company give us our new conditions on paper and in writing, since in many occasions the hiring is carried out by telephone with the danger that this supposes. I know that conversations are always recorded, but when it comes to claiming them, they have either been lost or do not exist.
Whenever you accept a new offer, demand or a contract that proves said offer and above all, review it thoroughly to avoid unpleasant surprises.
Be patient and never close in band
This advice is for all those users who are simply looking for a better deal or pay less on their monthly bill. If, for example, you are looking for a new service or for any reason it is essential to carry out portability, this is not for you, and the best advice we can give you is to request the change and turn off the phone for a few days.
For the first when it comes to carrying out portability andIt is essential that you be patient, listen carefully and decide calmly. Once the portability process has started, keep your phone very close, and never close in band even though you have closed an agreement with a new operator. Remember that you are always in time to cancel the portability without any damage or cost to you.
Many users request the change to another mobile phone operator and terminate the process. The company you are in is always going to make a succulent offer for you to stay with them, so you should listen to it and if you are interested in accepting it as soon as possible. Signing an agreement with another operator is of very little use and is that until the portability is not fully completed you will always be on time to stay in the company where you were.
Opinion by opinion
The world of mobile telephony is a business, where as a user you must know how to play your cards as best you can. With these tips that we have offered you today it is possible that you can play them a little better, but remember that you should always have the last word and the final decision based on the information they have provided you.
Decide calmly and evaluate all the offers and possibilities very well before jumping into the pool. And it is that once you launch, you may not have a solution. In addition, it is increasingly normal not to have a commitment to stay, but if you do, jumping into the pool will mean spending a long time in it, and if there is no water in it, the problem can be enormous.
What have been your experiences when carrying out a telephone portability from one company to another?. Tell us about them in the space reserved for comments on this post or through one of the social networks where we are present and eager to chat and interact with you.