How to restore the Hotmail key that has been hacked

Despite the immense assurances that Microsoft has come to place in its email client, there are still certain situations in which someone can get to hack the Hotmail key (or the new Outlook.com), having for this reason try to recover it under the only modality offered by the signature.

For privacy and security policies, Microsoft does not offer an alternative route to the conventional one when it comes to recovering a Hotmail password, therefore we should try to consider a few aspects that should have previously been configured when we had access to the email account. Now we will try to mention, what to do if for some reason we cannot log into the service.

How to recover the Hotmail password with your technical help

There is only one step you should take at this time if your Hotmail password has been compromised and therefore, you cannot enter or log in to the service. We recommend that you first go towards the following link, where you will find the only 3 alternatives that Microsoft offers you when it comes to recovering or resetting your Hotmail password, these being:

• "I forgot my password"
• "I know what my password is, but I can't log in"
• "I think someone else is using my Microsoft account"

You must choose any of the 3 options shown on the screen and that we have previously suggested.

Depending on the choice you make, in order to recover the lost, forgotten or hacked Hotmail key, Microsoft could ask you:

1. The phone number to register in the account settings.
2. The alternate email.

If you managed to configure any of this information in your Hotmail account, then you could receive a code, an SMS message or a restoration email of the Hotmail key in a few seconds; Perhaps as a piece of advice we could suggest that you choose the third option if you think someone has stolen your Hotmail password; With this selection you only have to choose "Other" to put a small description of what is happening; within this message do not forget to put an alternate email address to get in touch with you. If Microsoft reaches notice that there is strange activity (through the IP address inside your account), it will immediately contact you at the email you have left within the message in this last option.

If you have lost access to your Hotmail account, there are several options with which to recover it. So surely there is a method that fits what you need at that time, so that you have access to the account at all times. The options we have available are the following:

Use another recovery email

The normal thing when creating an email account is that we have to give an additional email account. In this way, in case something happens, we will have another way to access it. In the case of Hotmail / Outlook, they usually ask us for a recovery email, which can be an account in Gmail or any other email platform. If we have forgotten the password, we have to click on this option on the screen to enter the password.

When we do this, we will be shown a screen where we can choose the method we want to use to regain access. Usually it is usually to use this recovery email. What they are going to do then from Hotmail / Outlook, is send a code to said email account. When you have received it, you will only have to enter this code and you will be able to regain access to the account. Also, you will be asked to create a new password for it. In a few minutes we will have access to it again.

Message to mobile

In case you do not have an alternative email account, which is something that can happen in many cases, we have another method available in Hotmail. We can make use of an SMS. This is the same as in the previous case, only this time the security code that they are going to send us is sent to our mobile phone by SMS. There are no other differences in this regard.

Therefore, when we go to log in, we have to click on the option I have forgotten the password. We are sent to a next screen, in which it is normally recommended to use the recovery email. If you don't have one, or you prefer to use SMS, you have to click on the SMS option, as long as you have associated the phone number with the account in the past. It is then allowed to send an SMS to your phone, which you are going to have to enter.

Then you will have to enter this code in Hotmail, to start the account recovery process. When you have access to it, the first thing that is usually asked is to change the password. So that we are not going to lose that access to it any more.

Another option

It may happen that neither of these two options fit your case. Therefore, you can resort to a third option. On the screen where we have marked that we have forgotten the password, we have the option called "I do not have any of these tests." By clicking on it, it will take us to a screen where the account recovery starts. We are going to have to fill in certain data, so that we finally regain access to it.

It is a somewhat longer and tedious process, but it works well and the important thing is that we will have access to Hotmai againl like this. So you just have to fill in the fields that they ask for.

As a last option we can always create Hotmail email.