Like any equipment that we acquire at a given moment, its configuration after a period of use will always be different from what we would have found in its original state; the Chromebook is not differentiated from these activities by the user, who usually customize them according to your interest and need.
Likewise, due to these types of modifications, the operating system of our computer could also fail, at which point we will have to return to factory state, this being the objective that we will deal with in this article but dedicated specifically to a Chromebook and under different working modalities.
Using the Powerwash feature on the Chromebook
The first alternative that we will mention is precisely this, that is, to a function that you will find as part of the operating system of a Chromebook. This requires using the Wi-Fi connection, since it will be a recovery based on the cloud what this function proposes us. In order to do so, we will only have to follow the following steps:
- We turn on our Chromebook.
- We start a Google session with the respective credentials.
- We open Chrome on the Chromebook.
- We enter the configuration.
- Now we go to the bottom of the screen.
- There we activate «show advanced options«.
- We seek the function of power wash and we select its button.
- We restart the computer.
With these simple steps we will have already returned to the factory settings on the Chromebook, so our personal data that we have configured in the beginning will be completely eliminated.
Disable Developer Mode to Reinstall Chrome Os
If you were working on your Chromebook as a developer, then you will have modified a few operating system options to work smoothly. For this type of case there is also the possibility of restoring the equipment to the factory state, only having to do the following:
- We reboot our Chromebook
- A Chrome Os verification screen will appear.
- Instead of pressing CTRL + D to jump to the patient page, we pressed the Virtual.
With this procedure Developer Mode will be disabled, the operating system installation process comes automatically after that.
Creating a recovery media to install Chrome Os
The procedures we suggest above are valid for different work environments; the first of them intends to delete all those accounts that we have configured, being able to later sell the Chromebook without any fear that this type of information will be reviewed. The 2nd case is somewhat similar, procedures that consider normal (or conventional) operation of the equipment. But there may also be the case that it has a bad operation, coming at that time, the need to use some kind of recovery media that we have generated previously.
You may be wondering How could you recover Chrome Os if the computer is not working? That is the best part of all, since you only have to head towards this link and download the application that will generate a means of recovery on a USB stick or a micro SD card, which has to exceed 4 GB of storage. After that, we will only have to restart the Chromebook with the device inserted.
The application that we have recommended can be executed without any problem on a computer with Windows, Linux, Mac Os X and even on a different Chromebook.
Force a system recovery on Chromebook
This could be the most complicated system to perform although, also effective. If the methods suggested above have not worked, then it is worth trying this other one, which is rather a kind of physical manipulation by the user.
To do this, we will only have to pay the Chromebook and later, hold down 3 keys or buttons simultaneously:
- The Esc key.
- The Refresh key, which is generally located on the F3 function key
- The "power or power" button.
By doing this, the Chromebook will reboot into "recovery mode" and with that, the operating system will be reinstalled.
HI. MY PROBLEM IS THE FOLLOWING. I DOWNLOAD THE APPLICATION ACCORDING TO RECOVEY. WHEN I RUN IT ON THE DAMAGED C HROMEBOOK, I APPEAR A LEGEND OF UNEXPECTED ERROR. HOW DO I SOLVE MY PROBLEM
the same walter problem and waiting for an answer please urgeee
help! I've been trying for months with different removable drives and nothing, unexpected error appears.
compare they are not the only ones the truth I have not found how to solve this problem ... if someone knows I need help
Ami it happened to me but the second attempt I worked this way and I did it by changing the usb and ready problem solved keep trying.
If you still have not solved it, you have the same process and look at some tutorial ami I got an error but in a second attempt I solved it because I did it with another 8 gb usb, luck.
Ami it happened to me but the second attempt I worked this way and I did it by changing the usb and ready problem solved keep trying.
The same thing happens to me, I have already downloaded it to two USB (one 8G and the other 16G) and nothing at the end always tells me an unexpected error. Please help
Jaime, you have again the process of downloading the tool make sure everything is done correctly then you turn off the chromebook, insert the usb and then turn it on and luckily it turns on correctly
My problem with my chromebook is that it is in guest mode how can I solve it please help me.
Hehe I'm still in the same ones, it tells me an unexpected error, if someone solves it in another way, let me know.
Thank you
I always keep trying and I get the same unexpected error.
help I have the same problem of you
I am the same! Unexpected error that repeats (already tested with 3 usb devices).
Has anyone found a solution?
It does not work I follow the steps and the only thing that happens is that when I insert my usb and do the steps I do not get the window that should appear An unexpected error has occurred.Please refer to this URL for troubleshooting tips
they flashed the bios but they did not finish the process it gets to where you have to execute a command from shell. they wanted to switch to windows and i can't find what to do. i don't recover it from recovery usb either
it is a chromebook acer c710
I have the same problem I get an unexpected error if anyone knows I have already tried with several USB and I keep getting the same error please if someone knows please let me know