It has long been said that the day when robots take jobs away from humans is getting closer and closer. In fact, in many places they already use robots to carry out tasks that a person does. That is the case of the Margiotta Food & Wine store in Edinburgh. The store decided hire the robot Fabio, created by Pepper. But, the experience has not been what was expected.
The hiring of the robot generated a lot of expectation. In fact, the store was even featured in a documentary on the BBC. Also, customers seemed delighted with Fabio at first. Since the robot was in charge of receiving customers in the store. But, after a week of work the results are far from what is desired.
Therefore, the store has fired Fabio, the Pepper robot. Apparently, over the days that this robot has worked in the store in question, numerous malfunctions have been detected. Due to these problems the robot has not performed its job satisfactorily. What was the problem with Fabio?
One of the main problems was that his directions were very vague and unclear. If someone asked where the wine was, Fabio would just say in the alcohol section. What's more, showed circulation problems when accompanying clients to the product they were looking for.
Problems with their communication have also been seen. Since it seems that the ambient noise from the store had an influence on Fabio. Because on many occasions it was impossible to understand what a customer was asking. So they were forced to repeat the question multiple times. Seeing these problems, the store owners decided to assign another task to the robot.
They bet on placing him in a fixed place and that he was limited to offering customers a product for them to taste it. But, it seems that Fabio did not finish convincing either. Since according to the owners, he became too enthusiastic. So much, that customers avoided Fabio at all times. The store has decided fire the robot Finally. So this experiment has not gone anywhere near as expected.
How to point to the news
The robot is not "Fabio created by Pepper"
The robot, named Fabio, is a Pepper model robot, created by the Aldebaran company.
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