Not everything is a bed of roses in OnePlus and is that the brand itself officially confirms that they have suffered a hack on their website that possibly affects some 40.000 users and their respective accounts. It seems that the problem is a malicious script that it could have managed to store credit card numbers, with the complete user data.
This is undoubtedly an important setback for OnePlus that until today has never been seen in one of these before. The most worrying thing is that some users complained about charges issued by OnePlus on purchases that they had not made, that is, the damage was already done when they realized the hack and now the problem is officially confirmed on the web.
To date, measures have been taken and the firm itself officially admits the security flaw but they cannot find the way in which this malware entered the page to obtain this data from its clients. The affected servers are stopped and the way it entered the web in mid-November is still being investigated, just with the official launch of the new OnePlus 5T model.
How to see if I am on the affected list
OnePlus itself is sending emails to people who could be directly affected and is talking to those who realized the security problem for the payments made. Now it seems that one of the measures that will be taken is to let customers pay with PayPal, but this is still evaluated and seeing pros and cons.
In principle, the security breach directly affects those users who do not have a registered card or a PayPal account on the firm's website to make their purchases. So those who manually entered their card details would be the main affected by this problem. In case you have strange movements in your account related to OnePlus, it is best to speak directly to support@oneplus.net they will advise you and study your case.