Instant messaging is going very far, just as far as the ambition of Spanish banks, which surprisingly are closing more branches than ever. And it is that they pretend that fewer and fewer go to the bank branch to carry out their own and usual management tasks. The facilities in the form of electronic banking and mobile applications are going further and further, so much so that even there are quite a few banks already whose customer service is being done through instant messaging applications. More specifically, these are the banks that serve you through WhatsApp to manage your needs.
You will be surprised to know what their characteristics are and how they are reducing attendance at their offices through this type of measure. HelpMyCash has made a compendium of these banks with digital help.
- ImageBank: I have to say that it is my bank, so on more than one occasion I have had to go via WhatsApp to their kind interlocutors to solve any payment error or return receipt. They attend all day on any date through WhatsApp and they solve almost any problem you may have.
- CaixaBank: It is the bank that owns ImaginBank, so how could it be otherwise, they also offer service to their customers through WhatsApp through the phone number 606 428 673, the same one that ImaginBank uses.
- Kutxa Labor: Another bank that attends you through WhatsApp at 688 710 732 from Monday to Friday from 8:00 a.m. to 22:00 p.m. with morning hours on Saturdays.
- BBVA: Attend your customers via WhatsApp at 697 224 465 from 8:00 a.m. to 22:00 p.m. from Monday to Friday, perhaps with less help than the previous ones but just as useful.
- Marenostrum Bank: The old Caja Granda is open via WhatsApp at 660 501 010 from 9:00 to 21:00 every day of the week
Are you surprised to learn that these banks serve through the most popular instant messaging network? Well, something is learned every day.
Totally insecure you have to be moron for it
What do you mean by insecure? With this measure you will make inquiries, not transfers.